courtesy · noun U /ˈkɜrt̬.ə.si/
courtesy
B2 polite behavior
Dictionary examples:
The hotel staff must treat guests with courtesy at all times.
He could have at least had the courtesy to say he's sorry.
Learner example:
As McDonald's is a fast food restaurant, the service is speedy, but courtesy is sometimes poor. (First Certificate in English; B2; Chinese)