agency · noun C /ˈeɪ.dʒənt.si/Full view
agency (BUSINESS)
B1 a business that provides a service
Dictionary example:

an advertising/employment/real estate/travel agency

Learner example:

As you know I am employed in a travel agency and last week I started my new English class. (Preliminary English Test; B1; Italian)

agency (ORGANIZATION)
C1 an international or government organization
Dictionary examples:

the Environmental Protection Agency

government/federal/local/international agencies

Learner example:

Television conveys the weather forecasts and any warnings issued by the government agencies, such as flood alerts. (International English Language Testing System; C1; Tamil)

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